BP supposedly employed 76 social mediaites pre-crisis. I wanted some verification of this claim, so as any social media user would do, I took to Twitter. If BP actually had 76 employees in social media, a timely response via Twitter seemed reasonable. So I waited and waited some more… and nothing. Even after repeated attempts, my question fell on deaf ears. BP doesn’t understand social media; that is, BP isn’t using it to engage their users and answer their questions. This could be one reason why they’ve had a PR nightmare on their hands. I might appear to be on a tangent or a rant, but I’m actually taking this somewhere.
Let the grand experiment begin
Here we go… After BP’s overall fail, I wondered how many other large corporations tout Twitter friendliness, but aren’t actually “Twitter friendly.” Lo and behold, I found a list on Mashable with the 40 Best Twitter Brands. The article seemed a bit like digital networking and corporate back rubbing, so I stopped at number 15. I took matters into my own hands from there. It was time to find out which of the 15 were worthy of being a “best” Twitter brand.